Alberta Basic Security Training (ABST) Practice Exam 2025

In security-related incidents, what should you aim to do regarding conflict?

1. Engage in physical confrontation

2. Ignore the conflict entirely

3. Avoid it as much as possible

4. Provoke the other party

The correct answer is: Avoid it as much as possible

The best approach in security-related incidents is to avoid conflict as much as possible. This is based on the principle of conflict de-escalation, which emphasizes the importance of maintaining safety for all parties involved, including bystanders. Engaging in conflict can lead to increased risk of harm, legal ramifications, and escalation of violence. By opting to avoid conflict, security personnel are focusing on communication, negotiation, and finding peaceful resolutions to potential disputes. This aligns with professional conduct expected in the field, where the objective is to protect individuals and property while minimizing confrontation. Other approaches, such as engaging in physical confrontation, ignoring the conflict, or provoking the other party, can lead to serious consequences. Physical confrontation increases the potential for injury and may escalate the situation further. Ignoring a potentially volatile situation could allow it to escalate unnoticed, creating larger problems. Provoking the other party not only undermines safety but also violates principles of conflict resolution and professionalism. Thus, avoiding conflict is the preferred and professional response in security situations.