Alberta Basic Security Training (ABST) Practice Exam 2025

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When you ask the speaker to clarify information to ensure you understand them, this process is known as:

  1. Active listening

  2. Effective communication

  3. Clarification questioning

  4. Nonverbal feedback

The correct answer is: Clarification questioning

The process of asking a speaker to clarify information to ensure understanding is known as clarification questioning. This technique is essential in communication, as it helps eliminate misunderstandings and ensures that the listener comprehends the speaker's message accurately. By actively engaging in clarification questioning, individuals can seek specific details or explanations regarding points that may be unclear. This approach promotes a more effective exchange of information and fosters better interpersonal relationships, particularly in security contexts where precise understanding is crucial. Active listening is related but focuses more on the overall engagement in the conversation, including paying attention and responding appropriately, rather than specifically seeking clarification. Effective communication encompasses a broader range of skills and practices beyond just asking for clarification. Nonverbal feedback involves nonverbal cues, such as gestures and facial expressions, which may enhance communication but do not directly address the act of seeking clarification verbally.